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Program Director
Cowlitz County CASA is a powerful voice, advocating for the best interest of abused and neglected children in the dependency court system in our community. The Program Director will coordinate the volunteer supervising team to ensure that our children are being served to the best of our ability and that volunteers receive the training and support they need. The Program Director reports to the Executive Director and works with a team of four volunteer supervisors and an administrative assistant.
candidate qualifications
Required: Bachelor’s degree in Social Work, Counseling, Sociology, Psychology or closely related field. A Master’s Degree in Social Work or Psychology is strongly preferred.
In addition, the ideal candidate will have five (5) years of relevant, progressively responsible social work, social services work, program planning, dependency related experience, operations and/or management that includes two (2) years of staff management and/or supervision OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
critical success factors
• Ability to provide exceptional support: provide the tools and guidance needed to ensure volunteer supervisor possess the tools they need to support and motivate volunteers.
• Ability to empower: consistently convey an open, respectful, and solution oriented approach to addressing challenges, completing work tasks, while providing positive and constructive feedback to internal and external colleagues.
• Ability to work at a higher level: put the needs of the volunteers, program, and organization above personal preferences while consistently demonstrating unwavering integrity and accountability.
• Ability to prioritize workload: whether working independently or in a team setting, time and energy is devoted to projects, people, and activities that will have a positive and mission aligned impact on the program and organization.
• Strong problem solving skills: resourceful and able to resolve challenges while knowing the point to ask questions or seek additional guidance.
• Strong technological skills: effectively use common software programs (MS Office, Excel, and PowerPoint) to fulfill position related expectations.
• Strong time management skills: respond to all questions, concerns, and general inquiries received via email, phone, fax, or postal mail in a timely and positive manner.
• Strong public speaking skills: proficiency to craft and deliver effective, engaging, and mission aligned presentations to diverse audiences.
• Strong soft-skills: with little to no prompting, adapt work and communication style to mitigate interpersonal conflict, clearly convey information, promote high levels of volunteer satisfaction, and healthy work environment.
day in the life
• In conjunction with the Executive Director, review, revise, and execute effective training programs for CASA volunteers, and staff members.
• Check, respond to, and manage multiple forms of incoming and outgoing communication via email, postal mail, texts, telephone, and fax.
• Ensure all volunteer records are collected, maintained, and stored in compliance with volunteer record retention laws, best practices, and standards.
• Collect and manage volunteer-related statistics, demographics, and training records.
• Establish and maintain a list of viable sources for ongoing recruitment of CASA appropriate volunteers and interns. Seek out, schedule, and attend public & private outreach opportunities for education and recruitment of volunteers.
• Ensure issues of diversity, inclusion, disproportionality, and cultural responsiveness are thoughtfully considered and effectively addressed in CASA’s internal and external work with volunteers and staff and for children and families.
• Ensure that clients, staff, volunteers and community partners are treated with respect and dignity regardless of race, ethnic background, gender or socioeconomic background.
• Establish and maintain effective volunteer appreciation activities and events.
• As needed, advocate for a caseload of children in foster care assigned to the CASA Program, maintaining a minimum of monthly contact.
• Ensure a continued emphasis on engaging families and providing trauma-informed advocacy.
• Provide direct supervision, guidance, and professional development to program team and volunteers to ensure continued success of the CASA program.
• Distribute new cases in a strategic and equitable manner.
• Collaborate with Executive Director to conduct annual performance evaluations and oversee the hiring and onboarding of new program staff.
• Ensure that CASA’s day-to-day programmatic operations meet or exceed Washington State CASA and National CASA standards, are in full compliance with all Cowlitz County CASA policies, and fulfill CASA’s obligations as guardian ad litem under Washington State law as well.
• Act as the liaison for Washington State CASA, including participating in Program Manager Meetings, regional meetings, strategic planning, state conference, and support statewide legislative efforts.
• Ensure that CASA’s volunteer recruitment, screening, training and retention efforts are strategic and equip CASA with well-prepared volunteers in adequate numbers to meet the program’s needs.
Compensation
• Salary Range $56-60,000 per year
• Health care plan with dental/optical
• Twelve days of vacation per year
• Retirement plan available
To apply
Submit a cover letter, updated resume, and three references to Christine Grubbs
either by email to christy@cowlitzcountycasa.org ,
by fax to (360) 425-6369
or by mail to: Cowlitz County CASA
1024 Broadway Street
Longview, WA 98632
Questions may be emailed to: christy@cowlitzcountycasa.org
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The US Department of Justice has supported CASA advocacy since 1985 through its Office of Juvenile Justice and Delinquency Prevention.