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Administrative Assistant/Receptionist
 
Posted Date: 9/19/2018
End Date: 10/19/2018
Organization: CASA of the Pikes Peak Region, Inc.
Contact Name: Debra Cline
Phone: 719-447-9898 X-1009
Email: debrac@casappr.org
Web Site: www.casappr.org
Address: 418 S. Weber Street
City, State: Colorado Springs,  CO  80903
   
Description:
I. POSITION TITLE/STATUS:
Administrative Assistant/Receptionist
Full-Time, 40/hrs/wk, Non-exempt

II. REPORTING RELATIONSHIP:
Reports to Office Manager/HR
No Direct Reports

III. SUMMARY DESCRIPTION OF POSITION:
Responsible for answering and routing incoming calls, greeting guests, maintaining office equipment and facilities with contractors, inventory and ordering office and kitchen supplies, and performing clerical functions. Supports the Office Manager, Executive Director, Director of Programs, and Resource Development Director with administrative functions. This position involves use of diplomacy and people skills to interact with various parties such as Board, staff, volunteers, clientele, lawyers, community agencies and others. Any other duties as assigned by the Office Manager and Executive Director.

IV. QUALIFICATIONS:
A. High school graduate or equivalent required
B. Associates Degree preferred
C. 5+ years administrative assistant experience required
D. Office machine skills required
E. Computer skills required (type 55-60 wpm, proficient in MS Word, Excel, PowerPoint and Data Entry)
F. Experience working with volunteers preferred
G. Customer service skills required
H. Organizational skills required
I. Excellent written and verbal communication skills required
J. Must have good problem-solving abilities
K. Confidentiality a must

V. COMPETENCIES:
A. Professional presentation of self and representation of CASA
B. Thorough knowledge of CASA programs, partners, mission, history, principles, and values
C. Good people skills in person and by phone
D. Flexibility
E. Ability to be objective and empathetic
F. Problem solving skills
G. Experience working in inclusive and diverse environments


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