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CASA Case Supervisor of volunteers

 
Posted Date: 6/15/2018
End Date: 7/15/2018
Organization: Alexandria - Arlington County CASA Program
Contact Name: Amy Wilker
Phone: 7038209001
Email: CasaApps@scanva.org
Web Site: www.scanva.org
Address: 205 S. Whiting Street Suite 205
City, State: Alexandria,  VA  22304
   
Description:
The CASA Case Supervisor’s primary responsibilities are to provide supervision, guidance and support to Court Appointed Volunteers assigned by ensuring compliance with established regulations and best practices. Initiates required correspondence related to cases, maintains case records and volunteer files, and compiles information to prepare reports. Coordinates CASA pre-service training and monthly in-service trainings.

Role and Responsibilities

Volunteer Supervision
• Supervise up to 25 volunteers and their cases
• Evaluate cases and assign volunteers based on interest, time, skills, and experience to ensure the best outcome for the child(ren.)
• Work with volunteers in developing a case plan and monitor progress on achieving the goals of the plan.
• Provide supervision and guidance while monitoring volunteers’ performance on issues of confidentiality, policy, boundaries, and relationships with other professionals.
• Monitor and evaluate each volunteer’s investigative and advocacy work to ensure that each child in the program receives the highest quality services.
• Review and edit court reports to ensure they are in accordance with established guidelines and criteria, and that they are accurate, goal directed, and submitted in a timely manner.
• Accompany volunteers to court hearings, meetings or visits as needed or, if required, attend in volunteers’ place and/or make appropriate arrangements in volunteers’ absence.
• Review issues and progress on cases with each volunteer monthly.
• Ensure that each volunteer completes the required contact hours with their assigned ch cildren and in-service hours for continuing education.
• Complete an annual written performance evaluation for each volunteer.
• Maintain relationships with all professionals involved in the case to ensure quality of outcomes and a positive reputation in the community.

Training & Outreach
• Support monthly volunteer orientations with representation from each of SCAN’s programs, including scheduling, preparing materials, power point update and application follow-up.
• Participate in volunteer training and continuing education programs as directed by the Program Manager.
• Submit documentation for required background checks for volunteers to the CASA Program.
• Participate in public relations and community education events to increase the community’s awareness of CASA and child welfare issues by serving on community task force(s) aimed at improving the lives of children in the community.

Data Entry & Record Keeping
• Maintain records and case files of active cases.
• Enter case information in CASA Manager database and ensure that files are current.
• Manually file pertinent documents in volunteers’ personnel files.
• Enter volunteer information including case history, performance evaluations, status updates, changes in personal information, and other relevant information in CASA Manager database.
• Compile volunteers’ case hours, visits, and contacts, and prepare monthly reports.

Other
• Assist in organizing and implementing pre-service training for new CASA volunteers. assist with topic identification, speaker recruitment and implementation of monthly in-service opportunities.
• Assist with volunteer retention efforts.
• Support volunteer engagement and donor/contributor recruitment/cultivation across the organization.
• Represent CASA in a professional manner.
• Perform other duties as assigned to support SCAN’s mission and organizational health.

Preferred Qualifications
• B.A. or B.S. required. advanced education, experience, and/or training preferred.
• Strong English written and oral communications skills required.
• Knowledge and experience in professional and/or volunteer staff supervision preferred.
• Background in social work, paralegal/court services or teaching desired.
• Ability to establish and maintain a rapport with volunteers to ensure they remain motivated and committed, and to promote retention.
• Cultural sensitivity
• Desire and ability to act as dedicated team member.
• Demonstrated writing excellence and editorial skills.
• Excellent analytical skills
• Computer proficiency
• Availability to work flexible evening and weekend hours as needed.
• Access to a personal vehicle and the ability to drive to various communities in Northern Virginia to perform job duties required.

Application Instructions: Interested candidates should send
1. a cover letter,
2. resume,
3. brief writing sample, and
4. salary history/expectations
to CasaApps@scanva.org

Applications will not be considered without all 4 components. No calls please. If your application is selected, you will be contacted for an interview. All employees of SCAN must also consent to criminal and child protective services background checks.


The US Department of Justice has supported CASA advocacy since 1985 through its Office of Juvenile Justice and Delinquency Prevention.
This Web site is funded in part through a grant from the Office of Juvenile Justice and Deliquency Prevention, Office of Justice Programs, US Department of Justice. Neither the US Department of Justice nor any of its components operate, control, are responsible for, or necessarily endorse, this Web site (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided).